Quote:
Originally Posted by ONEALM
I have the same situation at work in many ways. When the people whose job it is to define policy for the company do not stand up for what they believe to be the right way to operate, the attitude trickles down and contaminates those who execute the policy.
Direction of this kind comes from the top ....
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Yup. Don't blame the person on the phone that makes $5 an hour who is just doing what they're told, blame the morons at the top making the millions of dollars for giving ignorant and unclear direction.