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Just one small point about the payment for PDF downloadable copies. For non-US customers (like the Netherlands) it is somewhat strange to ask for a state, as there are no states in most countries (sure not in the Netherlands).
Even if one gives the name of a province of the Netherlands the whole payment is given an error. I do not trust that I have to fill in one of the US states to come through the programmed controls ?
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We received word that these errors are persisting, so we're still working on this issue with our online store, and I will continue to be in touch with our service provider until it is solved. I'll post an update as soon as I hear anything.